/* style/platform-reviews-customer-service-evaluation.css */

/* Variables for color scheme */
:root {
  --page-platform-reviews-customer-service-evaluation-primary-color: #FFD700;
  --page-platform-reviews-customer-service-evaluation-secondary-color: #1A1A1A;
  --page-platform-reviews-customer-service-evaluation-text-on-dark: #FFFFFF; /* White for contrast on dark background */
  --page-platform-reviews-customer-service-evaluation-text-on-light: #1A1A1A; /* Dark for contrast on light background */
  --page-platform-reviews-customer-service-evaluation-dark-gold: #b39700; /* Darker gold for contrast */
}

.page-platform-reviews-customer-service-evaluation {
  font-family: 'Arial', sans-serif;
  color: var(--page-platform-reviews-customer-service-evaluation-text-on-light);
  line-height: 1.6;
  background-color: #f8f8f8; /* A very light grey for overall page background */
}

.page-platform-reviews-customer-service-evaluation__container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 20px;
}

.page-platform-reviews-customer-service-evaluation__container--centered {
  text-align: center;
}

/* Hero Section */
.page-platform-reviews-customer-service-evaluation__hero {
  background: linear-gradient(135deg, var(--page-platform-reviews-customer-service-evaluation-primary-color), var(--page-platform-reviews-customer-service-evaluation-secondary-color));
  color: var(--page-platform-reviews-customer-service-evaluation-text-on-dark);
  padding: 80px 0;
  text-align: center;
  position: relative;
  overflow: hidden;
}

.page-platform-reviews-customer-service-evaluation__hero::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background: rgba(0, 0, 0, 0.3); /* Overlay for better text readability */
  z-index: 1;
}

.page-platform-reviews-customer-service-evaluation__hero .page-platform-reviews-customer-service-evaluation__container {
  position: relative;
  z-index: 2;
}

.page-platform-reviews-customer-service-evaluation__title {
  font-size: 3.2em;
  margin-bottom: 20px;
  color: var(--page-platform-reviews-customer-service-evaluation-text-on-dark);
  text-shadow: 2px 2px 4px rgba(0, 0, 0, 0.5);
}

.page-platform-reviews-customer-service-evaluation__subtitle {
  font-size: 1.3em;
  margin-bottom: 40px;
  max-width: 800px;
  margin-left: auto;
  margin-right: auto;
  color: #e0e0e0; /* Slightly lighter white for subtitle */
}

.page-platform-reviews-customer-service-evaluation__cta-group {
  display: flex;
  justify-content: center;
  gap: 20px;
  flex-wrap: wrap;
}

.page-platform-reviews-customer-service-evaluation__btn {
  display: inline-block;
  padding: 15px 30px;
  border-radius: 8px;
  text-decoration: none;
  font-weight: bold;
  font-size: 1.1em;
  transition: all 0.3s ease;
  cursor: pointer;
  border: none;
}

.page-platform-reviews-customer-service-evaluation__btn--primary {
  background-color: var(--page-platform-reviews-customer-service-evaluation-primary-color);
  color: var(--page-platform-reviews-customer-service-evaluation-secondary-color); /* Dark text on gold */
}

.page-platform-reviews-customer-service-evaluation__btn--primary:hover {
  background-color: var(--page-platform-reviews-customer-service-evaluation-dark-gold);
  color: var(--page-platform-reviews-customer-service-evaluation-text-on-dark);
}

.page-platform-reviews-customer-service-evaluation__btn--secondary {
  background-color: var(--page-platform-reviews-customer-service-evaluation-secondary-color);
  color: var(--page-platform-reviews-customer-service-evaluation-primary-color);
  border: 2px solid var(--page-platform-reviews-customer-service-evaluation-primary-color);
}

.page-platform-reviews-customer-service-evaluation__btn--secondary:hover {
  background-color: var(--page-platform-reviews-customer-service-evaluation-primary-color);
  color: var(--page-platform-reviews-customer-service-evaluation-secondary-color);
}

.page-platform-reviews-customer-service-evaluation__btn--contact {
  background-color: var(--page-platform-reviews-customer-service-evaluation-dark-gold);
  color: var(--page-platform-reviews-customer-service-evaluation-text-on-dark);
  padding: 12px 25px;
  font-size: 1em;
}

.page-platform-reviews-customer-service-evaluation__btn--contact:hover {
  background-color: var(--page-platform-reviews-customer-service-evaluation-primary-color);
}

/* General Section Styling */
.page-platform-reviews-customer-service-evaluation__section {
  padding: 60px 0;
  background-color: var(--page-platform-reviews-customer-service-evaluation-text-on-dark);
  margin-bottom: 20px;
  box-shadow: 0 4px 8px rgba(0,0,0,0.05);
  border-radius: 10px;
}

.page-platform-reviews-customer-service-evaluation__section:nth-of-type(even) {
  background-color: #f0f0f0;
}

.page-platform-reviews-customer-service-evaluation__section-title {
  font-size: 2.5em;
  color: var(--page-platform-reviews-customer-service-evaluation-secondary-color);
  text-align: center;
  margin-bottom: 40px;
  position: relative;
}

.page-platform-reviews-customer-service-evaluation__section-title::after {
  content: '';
  display: block;
  width: 80px;
  height: 4px;
  background-color: var(--page-platform-reviews-customer-service-evaluation-primary-color);
  margin: 15px auto 0 auto;
  border-radius: 2px;
}

.page-platform-reviews-customer-service-evaluation__text {
  font-size: 1.1em;
  color: var(--page-platform-reviews-customer-service-evaluation-secondary-color);
  margin-bottom: 20px;
  text-align: justify;
}

/* Criteria Grid */
.page-platform-reviews-customer-service-evaluation__grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 30px;
  margin-top: 40px;
}

.page-platform-reviews-customer-service-evaluation__grid-item {
  background-color: #fff;
  padding: 30px;
  border-radius: 10px;
  box-shadow: 0 4px 15px rgba(0, 0, 0, 0.08);
  text-align: center;
  transition: transform 0.3s ease, box-shadow 0.3s ease;
}

.page-platform-reviews-customer-service-evaluation__grid-item:hover {
  transform: translateY(-5px);
  box-shadow: 0 8px 25px rgba(0, 0, 0, 0.15);
}

.page-platform-reviews-customer-service-evaluation__icon {
  width: 80px;
  height: 80px;
  object-fit: contain;
  margin-bottom: 20px;
  filter: drop-shadow(0 4px 8px rgba(0, 0, 0, 0.1));
}

.page-platform-reviews-customer-service-evaluation__item-title {
  font-size: 1.6em;
  color: var(--page-platform-reviews-customer-service-evaluation-primary-color);
  margin-bottom: 15px;
}

.page-platform-reviews-customer-service-evaluation__item-text {
  font-size: 1em;
  color: #555;
  text-align: left;
}

/* Content with Image */
.page-platform-reviews-customer-service-evaluation__content-with-image {
  display: flex;
  flex-direction: column;
  gap: 40px;
  align-items: center;
}

@media (min-width: 992px) {
  .page-platform-reviews-customer-service-evaluation__content-with-image {
    flex-direction: row;
    text-align: left;
  }
  .page-platform-reviews-customer-service-evaluation__text-content {
    flex: 2;
  }
  .page-platform-reviews-customer-service-evaluation__image-wrapper {
    flex: 1;
  }
}

.page-platform-reviews-customer-service-evaluation__image-wrapper {
  min-width: 300px;
  max-width: 100%;
  border-radius: 10px;
  overflow: hidden;
  box-shadow: 0 8px 20px rgba(0, 0, 0, 0.15);
}

.page-platform-reviews-customer-service-evaluation__main-image {
  width: 100%;
  height: auto;
  display: block;
}

/* Ordered List */
.page-platform-reviews-customer-service-evaluation__ordered-list {
  list-style: decimal;
  padding-left: 25px;
  margin-bottom: 30px;
}

.page-platform-reviews-customer-service-evaluation__ordered-list li {
  margin-bottom: 15px;
  font-size: 1.1em;
  color: var(--page-platform-reviews-customer-service-evaluation-secondary-color);
}

.page-platform-reviews-customer-service-evaluation__ordered-list li strong {
  color: var(--page-platform-reviews-customer-service-evaluation-primary-color);
}

/* FAQ Section */
.page-platform-reviews-customer-service-evaluation__faq-item {
  background-color: #fdfdfd;
  border: 1px solid #eee;
  border-radius: 8px;
  padding: 25px;
  margin-bottom: 20px;
  box-shadow: 0 2px 10px rgba(0,0,0,0.03);
}

.page-platform-reviews-customer-service-evaluation__faq-question {
  font-size: 1.3em;
  color: var(--page-platform-reviews-customer-service-evaluation-dark-gold);
  margin-bottom: 10px;
}

.page-platform-reviews-customer-service-evaluation__faq-answer {
  font-size: 1em;
  color: #666;
}

/* Responsive Design */
@media (max-width: 768px) {
  .page-platform-reviews-customer-service-evaluation__title {
    font-size: 2.5em;
  }

  .page-platform-reviews-customer-service-evaluation__subtitle {
    font-size: 1.1em;
  }

  .page-platform-reviews-customer-service-evaluation__section-title {
    font-size: 2em;
  }

  .page-platform-reviews-customer-service-evaluation__grid {
    grid-template-columns: 1fr;
  }

  .page-platform-reviews-customer-service-evaluation__cta-group {
    flex-direction: column;
  }

  .page-platform-reviews-customer-service-evaluation__btn {
    width: 100%;
  }

  .page-platform-reviews-customer-service-evaluation__content-with-image {
    flex-direction: column;
  }
}

@media (max-width: 480px) {
  .page-platform-reviews-customer-service-evaluation__title {
    font-size: 2em;
  }

  .page-platform-reviews-customer-service-evaluation__subtitle {
    font-size: 1em;
  }

  .page-platform-reviews-customer-service-evaluation__section-title {
    font-size: 1.8em;
  }

  .page-platform-reviews-customer-service-evaluation__grid-item {
    padding: 20px;
  }

  .page-platform-reviews-customer-service-evaluation__faq-question {
    font-size: 1.1em;
  }
}